Led the proactive chat experience with User research and tracked metrics to understand users' needs before making design decisions.
Led and shipped 0-1 unified profile setting experience while Verizon integrated My Fios App into My Verizon App. Increased Fios app active users +45%.
Led and shipped 0-1 iOS App Clips self-check-in experience for Verizon retail store arrival. ~58% completion rate and increased app download +18%.
The web application provides intelligence services to fortune 500 and government organizations.
The web application helps recruiters find candidates quickly and efficiently by applying AI techniques to a traditionally manual process.
Mellow Home is an interior design mobile app that helps people to Utilize, Optimize and Maximize their living space.